Network Engineer Netscaler Load Balancer Expert Firewall & Switches Expert Other load balancer products experience E-commerce background ...View Job Details

6 months + JOB SUMMARY Asurion is one of the largest and fastest growing subscriber-based businesses in North America. We serve millions of wireless customers worldwide and are the industry leader in Handset Insurance Services, Warranty Management and Equipment Maintenance Services, Debt Protection, Mobile Applications and Roadside Assistance Services. TELEPHONY ARCHITECT: The Telephony Architect is responsible for the development and deployment of telephony related technologies and standards within the Asurion global environment. This includes call center telephony applications and strategy, telephony solutions for administrative users, new technologies and solutions, large data center deployment capabilities and remote site deployment and implementation. Avaya, SIP, Cisco Voice, H.323, Acme Packet experience. Will architect, design, develop, implement, and perform analysis of technical systems and interfaces relating to telephony technologies, specifically VOIP based systems. This opportunity requires strong technical and business communication and collaboration skills and will work closely with all aspects of our IT and internal business units to help drive a highly available and high performing telephony environment. Asurion is taking on a project to move from Legacy TDM outbound and inbound ld services and local to SIP trunking. They will be doing this across two large PBX's they maintain in Nashville and Sterling, VA. The customer is moving to Verizon first about 10M minutes per months spread across in and outbound. They are a large call center with about 15 sites including 400 at home agents and growing. All sites are served behind the two main switches. Consolidating from TDM to SIP. Needs to have the ability to “Operationalize”. Understand how to design something that can be smoothly handed off to an operations team. Provide guidance, tips, and share the “pitfalls”, so that the operations team understands. RESPONSIBILITIES: Work as part of architecture team to establish and maintain telephony/network roadmap Gather and analyze project requirements and implement telephony architecture based on defined standards and methodologies. Develop configuration and implementation instructions for routine deployments and daily tasks. Complete As-Built documentation for current and new network related design concepts and deployments. Provide on-call support for tier 3 escalations. Design, maintain and deploy branch office locations as necessary. Demonstrated ability to provide project level support throughout the entire project lifecycle. Planning, action plan development, implementation and troubleshooting. REQUIREMENTS: 7+ years of experience in large telephony environments including call centers Advanced knowledge of SIP Trunking, H.323, ISDN and carrier call routing Advanced knowledge of Avaya and Cisco telephony environments including Avaya Session Manager and Cisco ICM/CVP Additional hardware: Acme Packet SBCs, Cisco UCS, Cisco routing and switching including Nexus platform Knowledge of industry standards and practices related to Telephony in general and VOIP in particular. Ability to convert business needs into technical solutions. Excellent communication and presentation skills. Must work well in a fast paced team environment. CERTIFICATIONS: Preference for Cisco Certifications (CCIE, CCNA, CCNP, CCNV, etc This is a budgeted & approved position and we have limited competition. KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: Telephony Architecture/Design AVAYA Call Manager v5.2.1 Advanced SIP Trunking Cisco ICM/CVP AVAYA Session Manager v6.1 ACME Packet SBC’s v6.2 VoIP IVR ICM Scripting Telephony Cisco UCS PREFERRED: Strong Preference for International Experience Worked for an SBC VMWare Cisco Call Manager Cisco Certifications EDUCATIONS AND EXPERIENCE Required Education / Experience Bachelor’s degree in Computer Science or equivalent work experience. ...View Job Details

Job Description: 10 sites, Users over 3,500 300 total servers,. VOIP has 12 servers. 3 month minimum Have been looking for a longer than a month with no luck. Critical skills important for possible temporary employee for voice support in Network Services: Extensive experience with Cisco UC/VoIP platform and systems Specific experience required in: o Call Manager 7.1 o Unity 5.0 o Contact Center Express (UCCX) version 7.0 o MeetingPlace Express 2.1 o Presence/Personal Communicator 8.5 o Emergency Responder 8.0 Specific experience preferred in: o Cisco IP phones, 79xx and 89xx series o Cisco Analog Gateways (VG224’s) and Analog Converters (ATA186/187’s) o Major upgrades of UC systems, such as UCCX or MeetingPlace Express o Installation of UC systems, such as Unity Connection or WebEx Integration Preferred qualifications: o Cisco Voice Certifications, such as CCNA Voice ...View Job Details

Hi , Greetings from Computech Corporation, We have an immediate opportunity for you as a “Telecom Analyst” Location: Winston-Salem, NC Duration : 6 months Required: Locals Rek Id: 4222 Skill sets: BlackBerry, Apple iOS and Air Card Job Description: Working within the Telecom End User Services group (EUS), the role of Telecom Associate is to assist in the baseline work with the EUS Telecom team. The Telecom Associate needs to be highly skilled in MS office application products, knowledgeable about Cell Phones, Smart Phones, Pagers, Calling Cards and Audio / Web Conferencing. Telecom Associate must have a proven track record of using industry best practices in a customer service helpdesk environment. The Telecom Associate must demonstrate the ability to coordinate and implement new product rollouts in alignment with enterprise plan and strategy. 4 - 6 years experience The Telecom Analyst will be a part of the Telecom End User Services (EUS) team and act as a Tier I technical support contact for all wireless mobility issues with an emphasis on BlackBerry, Apple iOS and Air Card technology. This position requires a proven track record of using industry best practices in a customer service helpdesk environment. The Telecom Analyst will be required to perform detail oriented baseline work such as budget and inventory management. The position will require daily use of an inventory management application to ensure all wireless services are assigned to eligible employees. The Telecom Analyst needs to be highly skilled in MS Office application products and will be responsible for executing and evaluating reports in excel format. The Telecom Analyst must also demonstrate the ability to coordinate and implement new product rollouts in alignment with an enterprise plan and strategy. Knowledge about cell phones, pagers, calling cards and audio / web conferencing is a must in order to assist other teammates. Required Qualifaction: Act as technical support contact for all wireless mobility issues with an emphasis on BlackBerry, Apple iOS and Air Card technology. Daily use of the BlackBerry BES Manager console and MDM solution Create/Manage/Respond to trouble tickets to resolve user problems within organizational SLA’s • Monitor a help desk email inbox Ability to provide technical assistance through hands on, phone, or email communication Play a key role in maintaining the company’s inventory of 45,000+ services utilizing an online inventory management application Execute and evaluate weekly/monthly reports in Excel format • Responsible for budget management within daily activities (MACD’s) Able to plan, direct, or carry out special projects as needed BlackBerry and Apple iOS knowledge; MS Office experience; excellent problem solving, communication and writing skills Minimum Job Requirements: ~4 year degree from an accredited university preferred; ~Minimum 2 – 4 years experience in wireless industry and providing technical support in a corporate environment; ~Proven track record in customer service helpdesk environment; ~Technical troubleshooting knowledge and hands-on experience with smartphone (specifically BlackBerry and Apple iOS), air card, cell phone, calling card and pager technology; ~Prior knowledge and experience with BlackBerry BES Manager preferred; ~Proficient in MS Office Suite (Excel, Word, Power Point, Outlook); ~Strong skills in training and implementing projects on time; ~excellent interpersonal, problem solving, communication and writing skill If you are interested PLEASE SEND ME YOUR UPDATED RESUME RIGHT AWAY WITH YOUR CONTACT NUMBER TO DISCUSS ABOUT THIS OPPORTUNITY. We can discuss this opportunity in greater detail. This is a hot requirement and is generating a lot of interests so please do hurry. To enable me to speed up things please could you mention in the body of your mail your Please provide the details for our purpose for to submit your profile to client : 1) Full Name: 2) Current Location: 3) Contact Details: 4) Email Id: 5) Visa Status(CITIZEN/GREENCARD/H1B): 6) Availability: 7) Total Experience: 8) Relevant Experience: 9) Ready to Relocate (Yes / NO): 10) Expected Compensation(US $/hr): Thanks, Manojkumar Alahari Computech Corporation Ph Ext:7114 / Fax Email: URL: ...View Job Details

Experience with the following: Good experience in Enterprise-class IP telephony call- processing system & Unified Communications. Experience in Cisco Unified Communication Manager and Sphericall. Experience in Cisco voice router / switch configuration Function as a network and voice engineer for network & VoIP planning and implementation. Experience in Cisco voice mail & unified messaging, Cisco ACD and IVR systems. Knowledge of Active Directory, Exchange and Microsoft infrastructure technologies. Knowledge or experience in Nortel / Avaya PBX and/or Call Center systems engineering experience is a plus. Experience Installing/Troubleshooting Voice PRI / T1 Experience in maintaining network data centers, cabling, servers, firewalls, switches, routers, etc. Job Description: Strong expertise with Cisco Unified Communication Manager (CUCM) Experience with Cisco Unified Contact Center Monitor network and systems health, responding appropriately to network alerts and events. Diagnose and troubleshoot voice and network issues Incident & Change management. Document systems, projects, and installations. Serve as Engineer on call. Very good written and verbal communication skills. Ability to work weekends and/or off hours as necessary to meet clients' needs. Provide hands and feet support in client offices in Milwaukee, Wisconsin Vendor & Service provider co-ordination to resolve incidents. ...View Job Details

This position is for Network Engineer(Cisco), Please find the complete details below. Location: Minneapolis, MN Duration: 6-12 Months Job Description : Telephony Network Engineer to implement and support Cisco Unified Communications solutions via Cisco Call Manager, Cisco Unity Express, Unity Connection, and IPCC Express for a large enterprise environment. The chosen candidate will perform/assist with Cisco Call manager maintenance upgrades, patches, etc. Provide assistance in design and planning for future growth / projects. Work with other teams and vendors to provide operational support across voice network to meet current SLA's. Cisco IPT Call Manager, Cisco Unity Express, Unity Connection, IPCC Express 4-8 years of experience with Cisco infrastructure products, including design, implementation, on-going management. Expert ability and understanding of the Cisco Unified Communications Platform as well as IP Telephony, VOIP, and telecommunications design. Track record of managing multiple projects and effectively collaborating with business leaders, customers, internal stakeholders Attention to detail, strong time management, organization, problem-solving and decision making skills ...View Job Details

This position is for Network Engineer, Please find the complete details below. Location: MacDill Air Force Base, FL Duration: 12 Months + 4 year extensions Required Skills : Documented experience in SONET/DWDM, WAN, MAN, and LAN network technology. shall have recent experience in planning, preparing, implementing, testing, troubleshooting, and documenting the cut over of circuits transitioned to a SONET/DWDM infrastructure. Documented experience and ability to demonstrate technical skills/abilities with the following technology is highly desirable Cisco Network Equipment (to include optical network equipment) Nortel Network Equipment (to include optical network equipment) Network Testing Equipment (to include but not limited to the equipment listed below) DSP-4300 - Fluke Networks Digital Cable Analyzer EMTS5100E - MTS 5100e Mini Optical Test Platform 2230-ENG - 2230 E1/Data Communications Module, English version TTC2230-FREQ - Frequency OffSet Generator Option DA3400-P2 - SNIFFER TECHNOLOGY (DA/3400 ETHERNET LX) 2260/04 - Optical Analyzer - 1450-1650nm Monitor Output 2260/90.11 - PMD Test Kit for OSA-155 (Kit A) HP OpenView Microsoft SMS Remedy "Equal Employment Opportunity" ...View Job Details